I-City Trademark Collection By Wyndham, Shah Alam
About the Hotel
Best Western I-City Shah Alam is situated in a 72-acre ICT-based urban development near the Federal Highway in Shah Alam, Malaysia. The hotel features 214 modern and comfortable guest rooms across 18 floors and provides access to a variety of local attractions. Guests can explore the vibrant i-City area, home to the City of Digital Lights and multiple theme parks.
Location
The hotel is a short walk from Central i-City Mall and various local attractions, including the i-City Theme Park, which features rides and digital light displays. Transportation options include a free shuttle service provided by the hotel, enhancing accessibility to the surrounding areas and attractions.
Rooms
The hotel offers three types of accommodations: Superior Room, Deluxe Room, and i-Suite. Each room category is equipped with modern furnishings, free Wi-Fi, and essential amenities for comfort. The i-Suite provides a separate kitchenette, ideal for families and longer stays, while connecting rooms are available upon request.
Eat & Drink
The View Café serves an extensive menu featuring both Asian and Western dishes in an all-day dining format. Guests can enjoy a buffet breakfast with a wide selection of local and international options. Additionally, 24-hour room service and outdoor seating at the café are available for those seeking a more casual dining experience.
Leisure & Business
Guests can utilize the hotel’s fitness center for workouts, while meeting rooms are equipped to accommodate corporate events. Each meeting room offers complimentary Wi-Fi and audio-visual equipment, catering to both business travelers and event organizers. Other amenities include a concierge service and laundry facilities.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Baggage storage
- Elevator
- Coffee shop
- Smoke detectors
- Fire extinguishers
Sports & Fitness
- Fitness center
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Stores/Commercial services
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Dinner
- Packed lunches
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Children's buffet
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Aqua park
- Sun terrace
- Garden area
Room features
- Air conditioning
- Garden furniture
Location
Reviews and Ratings
During our training at Shah Alam on 12-13 Aug 2020, the hotel offered spacious rooms with a great view from level 13, excellent customer service, free parking, a variety of breakfast choices, and cleanliness. Highly recommended to anyone despite the dust on the floor and leaking air conditioning issues.
I had a mixed experience at the hotel. The rooms were very comfortable and cozy, but I was a bit disappointed that they weren't ready for check-in at 4 pm. The service was top-notch, with honest and helpful staff, though there were minor issues with organization. The location was strategic with exciting activities nearby, but not very convenient for food options. The dining was a letdown, except for the delicious beef rendang, and needed more dessert choices. Overall, a decent stay with some notable drawbacks.
The hotel offers unique features such as having a pet of the day and being recommended by Mr Fairus. The rooms were small to fit in an extra bed and were connecting rooms, making for a cozy stay.
The hotel rooms were excellent but too small for me. I was disappointed that they didn't match the images shown, despite the button to make up my room being pressed.
My stay at the hotel was a mix of positive and negative experiences. The room, though clean, had a lingering smell of smoke, and was a bit small for a queen-size bedroom without space for an extra bed. Nevertheless, the hotel's cleanliness, great location, and friendly staff were standout features for me.